If I’m physically at my desktop, I can start protonvpn with no issue using the command protonvpn-cli c.
However, when I’m connected remotely via an SSH connection and run the same command, I get this error:
Unable to setup reconnect. Please make sure that you have access to internet or that you've previously connected to another server.
I’ve not had any luck searching around on forums yet, so any help would be appreciated.
I’m currently running Ubuntu 20.04.3 LTS, and using the official ProtonVPN package (https://protonvpn.com/support/linux-ubuntu-vpn-setup/)
>Solution :
After searching, finally found this fix!
To fix this issue, we need add a PolicyKit rule for the NetworkManager.
Use root to create a file name /etc/polkit-1/localauthority/50-local.d/org.freedesktop.NetworkManager.pkla, the content as below:
Identity=unix-user:<your username>
Action=org.freedesktop.NetworkManager.*
ResultAny=yes
ResultInactive=no
ResultActive=yes
Replace <your username> with your Linux username.
For multiple username:
Identity=unix-user:<username1>;unix-user:<username2>
Check PolicyKit Authentication Agent exist or not:
# ls /usr/lib/policykit-1-gnome/polkit-gnome-authentication-agent-1
ls: cannot access '/usr/lib/policykit-1-gnome/polkit-gnome-authentication-agent-1': No such file or directory
If file does not exist, install it by apt-get install policykit-1-gnome:
# apt-get install policykit-1-gnome
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following NEW packages will be installed:
policykit-1-gnome
0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded.
Need to get 68.2 kB of archives.
After this operation, 508 kB of additional disk space will be used.
Get:1 http://deb.debian.org/debian buster/main amd64 policykit-1-gnome amd64 0.105-7 [68.2 kB]
Fetched 68.2 kB in 0s (752 kB/s)
Selecting previously unselected package policykit-1-gnome.
(Reading database ... 133186 files and directories currently installed.)
Preparing to unpack .../policykit-1-gnome_0.105-7_amd64.deb ...
Unpacking policykit-1-gnome (0.105-7) ...
Setting up policykit-1-gnome (0.105-7) ...
If policykit-1-gnome does not exist, try to use apt-cache search PolicyKit Authentication Agent to get correct package name:
# apt-cache search PolicyKit Authentication Agent
lxqt-policykit - LXQt authentication agent for PolicyKit
lxpolkit - LXDE PolicyKit authentication agent
mate-polkit - MATE authentication agent for PolicyKit-1
mate-polkit-bin - MATE authentication agent for PolicyKit-1 (executable wrapper script)
mate-polkit-common - MATE authentication agent for PolicyKit-1 (common files)
libpolkit-agent-1-0 - PolicyKit Authentication Agent API
libpolkit-agent-1-dev - PolicyKit Authentication Agent API - development files
policykit-1-gnome - authentication agent for PolicyKit
polkit-kde-agent-1 - KDE dialogs for PolicyKit
ukui-polkit - UKUI authentication agent for PolicyKit-1
Then try to run protonvpn-cli connect again. You should be good to go