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Excel – Using INDEX MATCH formula will not work and i dont know why

I’m putting together a risk register that automatically calculates the rating based on likelihood and consequence, however the formula just appears in the rating cell rather than the providing a rating.

Here is my formula: =(INDEX(S$4:W$8,MATCH(D2,S$3:W$3,0),MATCH(E2,R$4:R$8,0))

And screenshots below,

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Any assistance would be great!

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>Solution :

Sorry to ask the obvious, but have you checked the formatting of the cell? Does it happen to be formatted as TEXT?

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