I recently bought a new HP laptop (Pavilion 15-ec2003np), but when I installed ubuntu (already tried 20.04, 20.10, Pop!_OS 20.04, 20.10) it says that the network adapter wasn’t found and I can only have internet via cable.
Already searched for the drivers but I cant seem to find the correct one.
The laptop has a Realtek 8852 network adapter.
Has anyone else had the same issue?
Thank you in advance.
EDIT:
Reinstalled Ubuntu 21.04 and ran some commands to get some info.
Also, i went through the network troubleshoot from the ubuntu website (only thing i didnt try from there was using the windows drivers) but still no success.
Here are the results of the following commands:
lsusb:
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 13d3:56c9 IMC Networks HP TrueVision HD Camera
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0bda:2852 Realtek Semiconductor Corp. Bluetooth Radio
Bus 001 Device 002: ID 046d:c08b Logitech, Inc. G502 SE HERO Gaming Mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
nmcli device:
DEVICE TYPE STATE CONNECTION
eno1 ethernet unavailable --
lo loopback unmanaged --
lshw -C network:
*-network
description: Ethernet interface
product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:02:00.0
logical name: eno1
version: 16
serial: b0:22:7a:d7:6a:07
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=5.11.0-16-generic firmware=rtl8168h-2_0.0.2 02/26/15 latency=0 link=no multicast=yes port=twisted pair
resources: irq:34 ioport:e000(size=256) memory:fc904000-fc904fff memory:fc900000-fc903fff
*-network UNCLAIMED
description: Network controller
product: Realtek Semiconductor Co., Ltd.
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:03:00.0
version: 00
width: 64 bits
clock: 33MHz
capabilities: cap_list
configuration: latency=0
resources: ioport:d000(size=256) memory:fc800000-fc8fffff
lspci -nn:
00:00.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Renoir Root Complex [1022:1630]
00:00.2 IOMMU [0806]: Advanced Micro Devices, Inc. [AMD] Renoir IOMMU [1022:1631]
00:01.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge [1022:1632]
00:01.1 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge [1022:1633]
00:01.2 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge [1022:1634]
00:02.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge [1022:1632]
00:02.1 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge [1022:1634]
00:02.4 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge [1022:1634]
00:08.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge [1022:1632]
00:08.1 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Renoir Internal PCIe GPP Bridge to Bus [1022:1635]
00:08.2 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Renoir Internal PCIe GPP Bridge to Bus [1022:1635]
00:14.0 SMBus [0c05]: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller [1022:790b] (rev 51)
00:14.3 ISA bridge [0601]: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge [1022:790e] (rev 51)
00:18.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:166a]
00:18.1 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:166b]
00:18.2 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:166c]
00:18.3 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:166d]
00:18.4 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:166e]
00:18.5 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:166f]
00:18.6 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:1670]
00:18.7 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:1671]
01:00.0 VGA compatible controller [0300]: NVIDIA Corporation TU117M [10de:1f99] (rev a1)
01:00.1 Audio device [0403]: NVIDIA Corporation Device [10de:10fa] (rev a1)
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 16)
03:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. Device [10ec:8852]
04:00.0 Non-Volatile memory controller [0108]: Micron Technology Inc Device [1344:5405]
05:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Cezanne [1002:1638] (rev c5)
05:00.2 Encryption controller [1080]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) Platform Security Processor [1022:15df]
05:00.3 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] Renoir USB 3.1 [1022:1639]
05:00.4 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] Renoir USB 3.1 [1022:1639]
05:00.5 Multimedia controller [0480]: Advanced Micro Devices, Inc. [AMD] Raven/Raven2/FireFlight/Renoir Audio Processor [1022:15e2] (rev 01)
05:00.6 Audio device [0403]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) HD Audio Controller [1022:15e3]
06:00.0 SATA controller [0106]: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] [1022:7901] (rev 81)
06:00.1 SATA controller [0106]: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] [1022:7901] (rev 81)
>Solution :
Got it fixed.
In case anyone else has the same problem, all i did was follow the guide in this github repo: https://github.com/lwfinger/rtw89 I had already done that before but i was using the rtw88 instead of rtw89 (which was the one i needed).
Thank you everyone who tried to help.